Privacy Policy

Effective Date: October 9, 2026
Website: plantequipmentpe.co.uk
Company Name: Plant Equipment PE
Contact Email: Support@support.plantequipmentpe.co.uk

1. Introduction

At Plant Equipment PE ("we", "our", "us"), accessible from https://plantequipmentpe.co.uk, protecting the privacy of our website visitors and customers is a top priority. This Privacy Policy outlines the types of personal information collected and recorded by us, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.

2. Information We Collect

We collect personal information necessary to provide our products, plant equipment, and services to you, including:

Contact Details: Name, billing address, delivery address, email address, and phone number.
Payment Information: Payment card and billing details (processed securely via PCI-compliant third-party payment service providers; we do not store full payment card numbers on our servers).
Order Details: Records of equipment purchased, hired, or inquired about.
Technical Data: IP address, browser type, device information, and site navigation details collected via cookies.

3. How We Use Your Information

We use your information to:

Process, fulfill, and deliver your orders and equipment hires.
Process payment transactions securely.
Communicate with you regarding orders, delivery schedules, customer support, or service updates.
Comply with legal, accounting, and tax obligations.

4. Third-Party Payment Processing

All payment transactions made through our website are handled by secure, external payment gateways. We do not hold or store financial payment card data on our website infrastructure. Payment details are encrypted and transmitted directly to our payment processors.

5. Sharing Your Data

We do not sell, rent, or trade your personal information. We share data only with trusted third-party service providers essential for conducting our business operations:

Secure payment gateway providers
Delivery and transport operators (for haulage and logistics of plant equipment)
Website hosting and IT infrastructure providers

6. Your Rights Under UK GDPR

Under UK data protection law, you have the right to:

Access, update, or correct your personal data.
Request erasure of your personal data.
Restrict or object to the processing of your personal data.
Receive a copy of your personal data in a standard format.

To exercise any of these rights, please contact us at Support@support.plantequipmentpe.co.uk.